Summary
The nonprofit that employs First Call's field staff is shutting down, forcing the city to hire them directly as a stopgap. With four more cities poised to join, council members worry about costs, liability and whether the program is drifting beyond its original mission.
At a glance
- Total mentions
- 2
- Last 30 days
- 0
Discussed at 1 meeting in the last 60 days; most recently Sep 28, 2026.
Impact analysis
The program is grant-funded for about 11 more months, but additional funds will be needed as more cities join.
People in mental health crisis across nine communities get a non-police response.
Council members flagged the city's added liability exposure and administrative burden during the interim period.
Mentions & discussions (3)
City Council (Regular) - Sep 28, 2026
Mayor Weiss saluted coordinator Annette Wallace as the mental health co-response program won a $100,000 ADAMHS grant and may expand from five to nine communities.
First CALL: Shaker Heights to ‘temporarily’ oversee mental health response program
First CALL: Shaker Heights to ‘temporarily’ oversee mental health response program Cleveland.com
City Council (Work) - May 11, 2026
The nonprofit that employs First Call's field staff is shutting down, forcing the city to hire them directly as a stopgap. With four more cities poised to join, council members worry about costs, liability and whether the program is drifting beyond its original mission.
We'll email you when it's on an upcoming agenda and when it's voted on, at most once a day.
The weekly brief for Shaker Heights
What the council decided, in plain English — one email a week.
Free. Unsubscribe with one click any time. We never sell your email.